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Case studies of 18 Detroit-based nonprofit organizations enable a better understanding of the impact of funders' performance-reporting requirements on the extent and use of performance measures—specifically, outcome measurement and strategic management. The data show that while funders' performancereporting requirements can increase the use of measurement for organizations as a whole, resource and technological constraints associated with service type mitigate their effect for many organizations. Funders' reporting requirements increase the use of outcome measurement for strategic management in isolated services, but generally do not lead to greater use of outcome measures in decision-making overall. Government funders have more influence than foundation or corporate funders. Recommendations for enhancing the effect of reporting requirements on accountability to funders and the general public are provided.
Dale E. Thomson (Thu,) studied this question.
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