Benchmarking employee skills: results from best practice firms in Greece

The globalization of economic activity and the rapid technological developments require a more qualified workforce with multiple skills. As a result, rapid obsolescence of competences makes the capacity to update continuously and develop the required skills the key to competitiveness and growth. Moreover, under the pressure of competitive forces, developments in the HRM practices become increasingly important. The first part of this article draws from the findings of the Cranfield survey, in which Greece participated three times (in 1993, 1996 and 1999), in order to present an overall picture of HRM in Greece. The second part analyzes the results of a larger European Union project to study skills benchmarking in Europe, in which Greece participated along with eight European countries. The results from the Greek study do not show considerable deviations from the whole European sample. Some of the main conclusions of the study are: training can no longer be treated as a method to cure skills deficiencies, but rather as a continuous, life‐long learning process with considerable impact to the growth of the firms; acquiring human skills presents the greatest challenge for training; and adaptability and self‐learning are necessary elements that need to be incorporated in the educational system from its early stages.