Flexibility initiatives: current approaches and effective strategies

This article describes findings from a series of recent Catalyst studies. Several of these studies investigated the use of flexible work arrangements in business, exploring employee and employer attitudes towards, opinions about, and experiences with, these alternative arrangements. Together, findings from these studies help to delineate current approaches to flexibility initiatives in business, the increasing interest in these arrangements, the key benefits to business from the use of these alternatives, and the continuing barriers to the use of flexible arrangements. They also help to clarify effective strategies and practices for successful flexibility initiatives, along with critical skills needed by supervisors and employees using these arrangements. Detailed examples from two Catalyst Award‐winning organizations – The Bank of Montreal and Deloitte & Touche LLP – are included.