Company technology strategy

Abstract The authors report the results of a small‐scale study of the attitudes of 174 British companies to managing their technology. Their data sources were replies to a questionnaire and interviews with 18 senior managers of the respondent companies. They relate their findings to current academic thinking about technolgy strategy, of which a bibliography and critical review is presented in the paper. The results showed that the firms in the survey did not give much specific attention to technology when formulating their strategies. Some do not have a clear notion of what is meant by ‘their technology’, and others have difficulty in deciding its character. In any case a ‘firm's technology’ is usually seen as a cluster of technologies, which is enmeshed in a network of external technologies such as those practised by suppliers and customers, rather than as a single entity. After in‐house R&D the most often used forms of technology acquisition are licensing‐in and contract R&D. The import of technology presents difficulties, such as codifying it in usable form and making sure that there are in‐house staff capable of using it. The authors conclude overall that few firms in the sample can assess their technological strengths and weaknesses or clearly conceptualize their situation. They remark that academic approaches to technology strategy are oversimplified and do not sufficiently address the main problems in this area, which are to help managers to understand the nature of their technology position and the technological network of which their firm forms a part.