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Scanning technology is now playing a major role in Human Resource Infor mation Systems (HRIS). As new applications are received, many organiza tions scan the résumés into their databases and subsequently search key words to achieve a match between applicants' qualifications and job requirements. But typographical embellishments on some résumés cause scanning difficul ties. This research article reports the impact of electronic résumé-management systems in Fortune 500 companies and examines the implications of this technology, providing guidelines for producing scanner-friendly résumés.
Baker et al. (Tue,) studied this question.