Institutionalised Co-production: Unorthodox Public Service Delivery in Challenging Environments

In developing countries in particular, services are often delivered through unorthodox organisational arrangements that cannot simply be dismissed as relics of ‘traditional ’ institutions, or as incomplete modern organisations. Some have emerged recently, and represent institutional adaptations to specific political and logistical circum-stances. We need to expand the range of organisational categories that are considered worthy of study and develop a better understanding of the strengths and weaknesses of unorthodox arrangements. The concept of institutionalised co-production provides a useful point of entry. Institutionalised co-production is defined as: the provision of public services (broadly defined, to include regulation) through a regular long-term relationship between state agencies and organised groups of citizens, where both make substantial resource contributions. We explain some varieties of institutionalised co-production arrangements; explore