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Organisational convergence, and convergence of the technologies which underlie information delivery and management, place new demands upon librarians to extend their skills and knowledge. Significant opportunities exist for staff who are able to combine their professional task skills with good process skills. Convergence poses difficulties for managers of converged services in ensuring that all groups of library staff have the same opportunities to develop hybrid skills; and in finding training products suitable for staff working in a converged environment. It is anticipated that experience of working in converged services will enhance the career prospects of staff at all levels.
Christine Abbott (Sun,) studied this question.