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Fierce competition, globalization, and technology innovation have forced software companies to search for new ways to improve competitive advantage. Web-based learning is increasingly being used by software companies as an emergent approach for enhancing the skills of knowledge workers. However, the current practice of Web-based learning is perceived as being less goal-effective due to a lack of alignment of learning with work performance. To solve this problem, a performance-oriented approach is presented in this study. Using this approach, a Web-based learning system has been developed for software testing professionals. An empirical study was conducted by inviting employees working in the software testing sector to use and evaluate the system. The results showed the effectiveness of the proposed approach.
Wang et al. (Wed,) studied this question.