Key points are not available for this paper at this time.
Case studies and recent economic theory are used to show why gaining and defending competitive advantage through innovative use of information technology has proved to be difficult. The principle lines of research in strategic and competitive information systems are surveyed. It is concluded that innovations can confer advantage if they leverage resources available to the innovator or to the innovator's cooperating group but not to competitors.>
Eric K. Clemons (Fri,) studied this question.