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This paper presents the design and development of an intelligent voice recognition chat bot. The paper presents a technology demonstrator to verify a proposed framework required to support such a bot (a Web service). While a black box approach is used, by controlling the communication structure, to and from the Web-service, the Web-service allows all types of clients to communicate to the server from any platform. The service provided is accessible through a generated interface which allows for seamless XML processing; whereby the extensibility improves the lifespan of such a service. By introducing an artificial brain, the Web-based bot generates customized user responses, aligned to the desired character. Questions asked to the bot, which is not understood is further processed using a third-party expert system (an online intelligent research assistant), and the response is archived, improving the artificial brain capabilities for future generation of responses.
Preez et al. (Fri,) studied this question.