Investing in On-line Learning: Potenttial Benefits and Limitations

Many universities and colleges have started to invest heavily in on-line teaching. Why are institutions across the world doing this? Is the investment justified? This paper attempts to answer these questions by drawing on results from three Canadian case studies. The studies indicate that on-line learning can open up new markets. The flexibility of on-line learning makes it particularly appropriate for mature, “lifelong” learners. Students appreciate the opportunity to work collaboratively and closely with teachers and colleagues from across the world. Under the right conditions, on-line learning can be cost effective and even profit-making. However, financial management, technical support for faculty, allocation of revenues to those units that take the risk, professionalism, and a team approach to course development and delivery are all critical factors for success.