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Workers, managers and academics had previously been classified on the basis of characteristics of their jobs, especially how they spend their time. Enquires whether university teachers can be meaningfully grouped on the basis of the satisfaction levels which they enjoy on various aspects of their jobs. Using a cluster analytical procedure, groups university teachers in the UK into three: happy workers, satisfied workers and unhappy workers. While the happy workers (67 per cent) and the satisfied workers (14 per cent) form a majority of the workforce, offers suggestions on how to reduce the percentage of unhappy workers (19 per cent) in higher education. In particular, focuses attention on this newer, and possibly very useful, approach of classifying workers, instead of the traditional method based on the criterion of rank alone. Discusses the implications of this new approach for grouping workers.
Titus Oshagbemi (Sat,) studied this question.