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Explores the essential nature of knowledge management, and identifies key issues that impact on the successful implementation of knowledge management strategies. Although there is a recognition that the knowledge society and the knowledge economy have arrived, and that knowledge is a key business asset, organisations are still in the early stages of understanding the implications of knowledge management. Core themes for knowledge management relate to: the creation of knowledge repositories; the improvement of knowledge acquisition; the enhancement of the knowledge environment; and the management of knowledge as an asset. The embedding and embracing of knowledge management within an organisation requires attention to objectives, types of knowledge, technologies, and organisational roles. Knowledge management strategies need to be tailored to specific organisations.
Jennifer Rowley (Wed,) studied this question.