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Drawing on field studies of three, real world, organisational environments, namely an architectural practice, a medical centre and the Control Rooms on London LJnderground, this paper explores the ways in which personnel use paper and screen based documentation to support synchronous and asynchronous collaborative activity.
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Paul Luff
King's College London
Christian Heath
King's College London
David Greatbatch
National Archives
University of Nottingham
University of Surrey
Guildford Hospital
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Luff et al. (Wed,) studied this question.
synapsesocial.com/papers/6a1ef14895bd0d03bde6a698 — DOI: https://doi.org/10.1145/143457.143475
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