Never Enough Time

This article focuses on the management of time, a scarce resource. We report how medical residents in an outpatient clinic experience the time contingencies of their work setting, particularly, how they seek to control the work process. We analyze how residents learn about time management over the course of their residency and how they seek to control time when conducting examinations, dealing with other residents, and responding to their appointment schedules. Finally, we examine time as both a subjective experience and an axis of social organization.