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Coordination is the process people use to create, adapt, and re-create organizations. We propose a theory of coordination as energy-in-conversation to help organizational scholars comprehend the emotional and motivational dynamics of coordination. Our model describes how people generate and diminish their energy in their attempts to coordinate, how this energy affects attempts to coordinate, and how coordinating affects the effort devoted to the activities in the process. This account of the coordination process presents a new approach for understanding performance in interdependent situations.
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Ryan W. Quinn
Jane E. Dutton
Academy of Management Review
University of Michigan
Washington University in St. Louis
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Quinn et al. (Sat,) studied this question.
www.synapsesocial.com/papers/6a12642e19b8e1960734a317 — DOI: https://doi.org/10.5465/amr.2005.15281422