Key points are not available for this paper at this time.
Bug reporting/fixing is an important social part of the soft-ware development process. The bug-fixing process inher-ently has strong inter-personal dynamics at play, especially in how to find the optimal person to handle a bug report. Bug report reassignments, which are a common part of the bug-fixing process, have rarely been studied.
Guo et al. (Sat,) studied this question.