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Drawing on six months of ethnographic fieldwork in the main welfare office of the city of Buenos Aires, this article dissects poor people's lived experiences of waiting. The article examines the welfare office as a site of intense sociability amidst pervasive uncertainty. Poor people's waiting experiences persuade the destitute of the need to be patient, thus conveying the implicit state request to be compliant clients. An analysis of the sociocultural dynamics of waiting helps us understand how (and why) welfare clients become not citizens but patients of the state.
Javier Auyero (Sat,) studied this question.