Flight-deck automation: promises and problems

Modern microprocessor technology and display systems make it entirely feasible to automate many of the flight-deck functions previously performed manually. There are many benefits to be derived from automation; the question today is not whether a function can be automated, but whether it should be, due to various human factors issues. It is highly questionable whether total system safety is always enhanced by allocating functions to automatic devices rather than human operators, and there is some reason to believe that flight-deck automation may have already passed its optimum point. This is an age-old question in the human factors profession, and there are few guidelines available to the system designer. This paper presents the state-of-the-art in human factors in flight-deck automation, identifies a number of critical problem areas, and offers broad design guidelines. Some automation-related aircraft accidents and incidents are discussed as examples of human factors problems in automated flight.