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This paper considers limitations of existing network technologies for distributed theatrical performance in the creative arts and for symmetrical real-time interaction in online learning environments. It examines the experience of a multidisciplinary research consortium that aimed to introduce a solution to latency and other network problems experienced by users in these sectors. The solution builds on the Multicast protocol, Access Grid, an environment supported by very high bandwidth networks. The solution is intended to offer high-quality image and sound, interaction with other network platforms, maximum user control of multipoint transmissions, and open programming tools that are flexible and modifiable for specific uses. A case study is presented drawing upon an extended period of participant observation by the authors. This provides a basis for an examination of the challenges of promoting technological innovation in a multidisciplinary project. We highlight the kinds of technical advances and cultural and organizational changes that would be required to meet demanding quality standards, the way a research consortium planned to engage in experimentation and learning, and factors making it difficult to achieve an open platform that is responsive to the needs of users in the creative arts and education sectors.
Mansell et al. (Tue,) studied this question.