Neighbourhood satisfaction: responses from residents of green townships in Malaysia

Purpose – The purpose of this study is to examine the residents’ satisfaction level with their neighbourhood and which dominant attributes can predict the neighbourhood satisfaction levels of the residents in the green-accredited township. Design/methodology/approach – In this survey, 300 self-administered questionnaires were distributed to respondents who have resided in the green-accredited township. Only 190 survey forms were returned and used in generating the analysis. Findings – Integrated connectivity and accessibility and environmental quality have been shown to exert a significant influence on neighbourhood satisfaction. However, residents were not satisfied with the security level and community participation in the green-accredited neighbourhood. Research limitations/implications – Neighbourhood attributes are noteworthy determinants in assessing the significance of the green-accredited township in Malaysia. Practical implications – The results of this study would assist policymaking in proposing actual improvements in a sustainable neighbourhood and help in prediction of satisfaction with the planned housing development project. Originality/value – Going green has become trendy amongst communities. With the government’s move to promote green living, stakeholders, such as residents, local government or housing developers, have urged to contribute towards ensuring a more sustainable and green neighbourhood.