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At a time when the consumer-student is choosing an education based on valuefor-money, disabled students will want to know that they have been considered in the campus design and included in the approach to learning.The new discourse of inclusion coming from disability service providers in higher education (HE) in the US centres on a 'universal design' (UD) approach.The cutting edge of service provision in the US focuses on incorporating the philosophy of the social model of disability and the tool for implementing it: universal design.Service providers are beginning to call themselves 'Resource Centres'; resources for students but also faculty, advising and collaborating on instructional methods that design students with disabilities into the classroom instead of directing them to write exams and receive accommodations in a separate location.This paper presents research undertaken in 2008 that explored the motivations and intentions of five universities in the US that claimed to be using a social model of disability service provision approach.It also examines the concept of universal design, and its relationship with the social model in this process, because it emerged as the dominant characteristic of these services.A qualitative questionnaire was distributed to the institutions, which explored the philosophical underpinnings to their service models and investigated the practical implications of those commitments.It focused on the tools that they used for implementation, particularly universal design, and the changes they made to their services in order to be consistent with the social model.An analysis of their responses highlighted emerging themes and key characteristics and identified problematic issues.The philosophy of UD encompasses diverse populations, benefits everyone in the classroom and aims for an inclusive learning environment.The model promotes inclusion and is, simultaneously, a selling point for consumers with diverse learning styles because it goes beyond the 'sage on a stage' approach.
Heather Mole (Tue,) studied this question.