Victimization, Types of Citizen-Police Contacts, and Attitudes Toward the Police

One of the ironies of police-community relations is that the high visibility via the mass media of public reaction against police has created the impression that public attitudes are predominantly negative. Evidence from field surveys suggests the opposite—that attitudes are predominantly positive and supportive of police (Gourley, 1954; Cleaver, et al., 1966; Preiss and Ehrlich, 1966; Ennis, 1967; McCaghy, et al., 1968; Bayley and Mendelsohn, 1969; Smith, 1969). In a similar vein, police often view citizens as holding more hostile attitudes toward the police than is in fact the case (McNamara, 1967: 221; Wilson, 1968: 28; Bayley and Mendelsohn, 1969). This shared misunderstanding can have self-fulfilling consequences. Police expect a hostile citizen reception and hence take a more authoritarian attitude in order to assure that actions will be seen as legitimate and authority will not be questioned (Westley, 1953; Skolnick, 1966: 62; Werthman and Piliavin, 1967). The public, expecting the worst from the police, may alter their perceptions so that criticisms of police behavior are more likely. This shared misunderstanding produces more conflict between citizen and police. Instances of police brutality are covered by the media, and the cycle continues.