Key points are not available for this paper at this time.
When knowledgeable colleagues are not available, developers resort to offline and online resources, e.g., tutorials, mailing lists, and Q&A websites. These, however, need to be found, read, and understood, which takes its toll in terms of time and mental energy. A more immediate and accessible resource are video tutorials found on the web, which in recent years have seen a steep increase in popularity. Nonetheless, videos are an intrinsically noisy data source, and finding the right piece of information might be even more cumbersome than using the previously mentioned resources.
Ponzanelli et al. (Fri,) studied this question.