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To stimulate revenue growth and market response, Boeing decided to develop the 787 Dreamliner. The 787 Dreamliner is not only a revolutionary aircraft, but it also utilizes an unconventional supply chain intended to drastically reduce development cost and time. However, despite significant management efforts and capital investment, Boeing is currently facing a series of delays in its schedule for the maiden flight and plane delivery to customers. This paper analyzes Boeing’s rationale for the 787’s unconventional supply chain, describes Boeing’s challenges for managing this supply chain, and highlights some key lessons for other manufacturers to consider when designing their supply chains for new product development.
Tang et al. (Thu,) studied this question.