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This case study of Australian participatory-journalism project ABC Open analyzes the role of professional staff in the gatekeeping of user-generated content. Informed by the concept of ‘reciprocal journalism’ and applying the ‘network gatekeeping theory’ developed by Barzilai-Nahon, this study finds a user-generated content project that prioritizes rapport between user-generated content contributors and the initiative’s professional gatekeepers (‘producers’). Analysis suggests that the ‘collegial gatekeeping’ approach of ABC Open is resource- and labor-intensive, but succeeds by prioritizing quality over quantity in a long-term, non-profit initiative.
Bill Reader (Fri,) studied this question.