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As public administration programs increase their proportion of online and hybrid course offerings, online course offerings must provide a unique value to maintain a high-quality education instead of simply repackaging content designed for traditional face-to-face environments. Well-designed online courses can provide unique advantages for student-centered learning. Furthermore, the role of technology and information management in government practice will consistently increase. For pedagogical purposes and for better preparing students to work in collaborative networked environments, public administration programs need to train students to be comfortable with emerging technologies and ideally lead innovation in their applications. Emerging technologies have demonstrated great potential for crowdsourcing a wide variety of socially beneficial activities and for empowering and engaging students in collaboration. This study reflects on 4 years of continuous efforts to design, create, teach, and improve a wiki-based online course, called ePublic Affairs, intended for MPA, MPP, and PhD students. This case study of a wiki-based course in fall semester 2010 discusses in depth how a wiki-based course can use a wide range of emerging information technology tools to create engaging online learning modules and to empower students through various innovative class activities. This wiki-based course shows that a welldesigned online course can encourage equitable and quality participation as well as provide flexibility for students’ learning, addressing many concerns with online courses. This paper also highlights the unique challenges that were unanticipated in the earlier iterations of the wiki-based course.
Hu et al. (Sat,) studied this question.