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Distribution companies use complex software systems called WMS (Warehouse Management System). The WMS is an important part of the company's business and it can make processes simple to keep track of. Smart WMS optimizes processes to save resources and to create a more efficient working place. This paper describes the concept of a smart WMS that is implemented in one of the largest distribution companies in Bosnia and Herzegovina. The system uses artificial intelligence and optimization algorithms to improve working process. The paper describes the complete warehouse workflow that includes stock planning, initial product placement, transfer from stock to pick zone, order picking process, transport and tracking. The anomaly detection is used in some processes to improve the whole system. The main contribution of this paper is the presentation of an efficient and in the real world used smart WMS concept.
Žunić et al. (Thu,) studied this question.