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This article analyses the successes and shortcomings of eGovernment reform in Russia in the context of three main aspects: public services provision; state regulatory activities; and interdepartmental interaction. The research was prompted by the rapid ascent of Russia in international eGovernment rankings, which reflects a more intense utilisation of information and communication technologies in the sphere of public administration. Within a short period of time, reformers were able to install a considerably advanced eGovernment architecture, supporting interactive and transactional remote access to government services. Yet, further progression towards a more responsive government and eDemocracy requires the adoption of higher standards of openness and accountability.
Mikhail Zherebtsov (Tue,) studied this question.