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The main aim of any technological advancement is to lend a helping hand in making lives of humans easy. This is also true for the field of natural language processing. This is also the reason why conversational systems, also called as chatbot systems have gained popularity in the resent times. Chatbot system have been adapted and developed for many different domains. The paper conducts a detailed study of some of the recent chatbot systems/papers developed in different domains. These recent papers have been reviewed while keeping special attention to the type of knowledge given to these systems, the domain for which these systems have been developed, among other parameters in order to understand the recent trends in the development of chatbot systems.
Nagarhalli et al. (Sun,) studied this question.