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Promising to enhance the performance and widen the reach of an organization, the notion of digital transformation demands higher-level socio-technical transitions that are beyond mere digitization of resources. The sector of museum and heritage, as the main cultural and educational organizations for humanity, has also recently discussed the topic of digital transformation as one of the main areas for research and policy. With the aim to explore how these related concepts (digitization, digitalization, digital transformation and dataification) have been discussed in the sector, this article conducts a scientometric analysis of 1,107 articles collected from the Web of Science (WoS) database. By examining the main sources and disciplines, through the lens of these keywords, it shows several research fronts (Information Humanities Library Science, etc) and research topics (digital preservation, digital collection, document digitization, digital skills, etc). While the specific literature on digital transformation remains small and sparse, the overall research attention has begun to shift from technology-centric concerns to people-centric concerns. The paper provides the first systematic review for curators, educators, researchers, and policymakers in the sector to leverage both the digital and organizational resources for more sustainable livelihood.
Liao et al. (Wed,) studied this question.