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The successful implementation of Industry 4.0 warrants a design of CPS architecture which considers the customer needs. The purpose of this paper is to develop the design of cyber- physical system (CPS) using 8 C architecture using the principles of LSS for a successful business system. Through an integrative literature review, this study analysis in depth the 8 C architecture and its possible integration with LSS methodology. The connection, conversion, cyber, cognition, configuration, coalition, customer, and content levels are examined in detail to include the LSS methodology in each phase of design. The future research directions are identified and the implications for practice are further expounded. This is the first paper which incorporates the principles of LSS to design a CPS architecture.
Michael Sony (Wed,) studied this question.