Kuwait University faculty’s use of electronic resources during the COVID-19 pandemic

Purpose This paper aims to examine the extent of benefits Kuwait University faculty received from the electronic resources offered by Kuwait University Libraries Administration, specifically during the COVID-19 pandemic in 2020. Design/methodology/approach An online survey was distributed using Google Forms via different social media platforms and official emails. The sample was Kuwait University faculty from all 16 colleges. Findings The results showed humble use of electronic resources during this critical time. The faculty mostly used the electronic resources for writing research papers, and databases and e-journals were their most preferred resources. The majority of nonusers indicated that they did not need these resources, and the rest referred to their unawareness of these resources. The results also showed that the majority of nonusers were willing to learn more about the electronic resources and how to use them. Originality/value The results and recommendations of this study are expected to be beneficial to Kuwait University and Kuwait University Libraries Administration, specifically, in terms of knowing what the faculty members use and prefer and the problems they face when searching electronic resources.