The Psychology of Intolerance: Unpacking Diverse Understandings of Intolerance

Intolerance appears to be commonplace worldwide. There are near-daily reports of intolerance toward refugees and immigrants, people from different religious and ethnic groups, and people who hold ideologically differing viewpoints. However, not all forms of intolerance are the same. In the present work, we discuss the psychology of three understandings of intolerance that are concealed within the literature: (a) prejudicial intolerance based on rigidity, closedmindedness, and antipathy toward a group of people; (b) intuitive intolerance involving disapproval of out-group beliefs or practices based on unreflective responding; and (c) deliberative intolerance, which involves interfering with specific beliefs or practices that are considered to violate moral principles and values. We argue that these three understandings have different implications for (a) how to respond to intolerance and (b) how disagreements on interpretation of examples of intolerance can result in irreconcilable differences among cultural, religious, and ideological groups.