The triple-edged sword of COVID-19: understanding the use of digital technologies and the impact of productive, disruptive, and destructive nature of the pandemic

This opinion paper presents some observations on underlying complexities impacting organizations and societies due to Covid-19, and significant increase in the use of advanced IS/IT. Through the lens of current pandemic – the impact of Covid-19 and use of advanced IS/IT in avoiding loss of productivity, disruption in business operations and destruction as a whole, is studied. These observations offer timely insights on several topics, identifying key issues and recommendations for research and practice.