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Most companies in the world are focused on their global performance for being competitive on the market. Lean manufacturing is one of the main methodologies used by them for increasing their supply chain and logistics performance. Indeed, Logistics performance improvement implies the definition of KPIs (Key Performance Indicators) for measuring at each transformation level, the evolution of the logistics system. Thus, Industry 4.0 and logistics 4.0 concepts are defined for implementing new technologies, tools and organizations in companies in order to define their future. A new framework, based on lean manufacturing and DMAIC methodologies, with sustainability as its kernel has been developed in Icam, A Higher education school, for SMEs. In addition, European population is growing older day by day and they are regularly visiting hospitals. In this context, the treatment of patients in good conditions (quality, cost and lead time) is necessary as much as the hospital global performance. In this frame, a project is ongoing between FEI, a Brazilian University and Icam for defining and implementing Healthcare Logistics 4.0 (including lean manufacturing). This paper presents concepts, methods and tools of healthcare logistics 4.0 for improving a hospital performance. Examples on medicines tracking, medicine and food dispatching will be given as result and detailed for illustrating concepts presented.
Dossou et al. (Wed,) studied this question.