The problems of developing of soft skills of people involved in educational activities are examined, their composition in the field of education is revealed. Special attention is paid to the formation of reflective skills using the capabilities of artificial intelligence, in particular Chatbots. A technique has been developed for implementing the reflective management of the student’s intellectual activity in the Chatbots system. Case scenaries are proposed that immerse the user in the problem space of the educational situation. The effectiveness of using the capabilities of artificial intelligence in the formation of reflective skill is proved.
Vysotskaya et al. (Wed,) studied this question.