Non-conforming Products Management in a Digital Quality Management System

This article addresses the issue of changes in the quality management system, with the digitalization of the company. More specifically, changes regarding the process of managing non-conforming products. The article reflects how the use of digital tools and new technologies affects the process of detecting non-conformities and how the procedure for working with non-conforming products changes: how is the collection of data on the characteristics of the facility, what decisions need to be made regarding the inconsistencies, how the structure of work with non-conformances is changing and to what extent the use of information tools is beneficial.