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Cloud computing is becoming popular technology due to its functional properties and variety of customer-oriented services over the Internet. The design of reliable and high-quality cloud applications requires a strong Quality of Service QoS parameter metric. In a hyperconverged cloud ecosystem environment, building high-reliability cloud applications is a challenging job. The selection of cloud services is based on the QoS parameters that play essential roles in optimizing and improving cloud rankings. The emergence of cloud computing is significantly reshaping the digital ecosystem, and the numerous services offered by cloud service providers are playing a vital role in this transformation. Hyperconverged software-based unified utilities combine storage virtualization, compute virtualization, and network virtualization. The availability of the latter has also raised the demand for QoS. Due to the diversity of services, the respective quality parameters are also in abundance and need a carefully designed mechanism to compare and identify the critical, common, and impactful parameters. It is also necessary to reconsider the market needs in terms of service requirements and the QoS provided by various CSPs. This research provides a machine learning-based mechanism to monitor the QoS in a hyperconverged environment with three core service parameters: service quality, downtime of servers, and outage of cloud services.
Tabassum et al. (Fri,) studied this question.