Human factors and ergonomics in manufacturing in the industry 4.0 context – A scoping review

Industry 4.0 revolution has brought rapid technological growth and development in manufacturing industries. Technological development enables efficient manufacturing processes and brings changes in human work, which may cause new threats to employee well-being and challenge their existing skills and knowledge. Human factors and ergonomics (HF/E) is a scientific discipline to optimize simultaneously overall system performance and human well-being in different work contexts. The aim of this scoping review is to describe the state-of-the-art of the HF/E research related to the industry 4.0 context in manufacturing. A systematic search found 336 research articles, of which 37 were analysed utilizing a human-centric work system framework presented in the HF/E literature. Challenges related to technological development were analysed in micro- and macroergonomics work system frameworks. Based on the review we frame characteristics of an organisation level maturity model to optimize overall sociotechnical work system performance in the context of rapid technological development in manufacturing industries.