Working from home effectiveness during Covid-19: Evidence from university staff in Indonesia

The purpose of this paper is to examine determinant factors that influence lecturers' productivity during working from home arrangement in the covid-19 pandemic. The focus is the impact of organizational factors that includes IT training, digital infrastructure, and management support, and individual factors as represented by digital orientation on employees' digital capability which in turn affect their productivity. A survey of academic staff from 15 faculties at a state in East Java, Indonesia was conducted as the data collection method. A total of 267 completed questionnaires were analysed using SmartPLS version 2.0. Only an individual's digital orientation was found to have significant impact on the individual's digital capability which in turn affected their d productivity during implementing work from home in this covid-19 pandemic. The research findings suggest the importance of digital orientation in staff selection criteria and for universities to move to greater online delivery of courses combined with flexible working options for staff.