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In this present research we use design science analysis to express chatbot design awareness in higher education. For previous research into the design process, we carried out a literature review. Furthermore, we studied the content of student emails and forum articles from four instances of a fundamental Java programming course. We introduce a conceptual architecture for chatbots in higher education from literature and evidence and show how this is applied. We conclude with a debate with tentative design recommendations and a plan for further research. Chatbot rules-based program performs prefixed acts based on "playbooks" that you have setup at the back of the user interface. Just like a virtual assistant, chat-based rules-based technologies can function on the basis of click acts, such as "Yes" against "No."Website and social networking outlets have become more and more popular places for people to voice their opinions on different issues, in particular their frustrations with brands and corporations.
Rakhra et al. (Wed,) studied this question.