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This research examines the challenges of cloud enterprise resource planning (ERP) system adoptions in Small- and Medium-sized Enterprises (SMEs) in literature. Cloud-ERP systems provide new opportunities for companies and make ERP systems more accessible to smaller companies beyond large enterprises (LEs). However, organizations are still experiencing challenges related to the adoption and implementation of cloud-based software and the use of new systems. Existing literature within this field of study mainly concentrates on the challenges of cloud-ERP adoptions in LEs. Relevant literature on the respective challenges experienced in SMEs is either relatively old or not addressing this topic exclusively. Hence, this research gap should be further studied to better understand and gain insight into the field. Based on the four phases of the Enterprise System Experience Cycle, we identify and classify the challenges addressing SMEs’ cloud-ERP adoptions in extant literature.
Haddara et al. (Sat,) studied this question.