Theoretical aspects of digitalization in social management

The paper discusses the issues of digitalization of modern society. Within the framework of the system analysis of the subject of research, the author highlights the theoretical aspects of digitalization in social management, examines the historical background for digitalization; social management is represented through the categories of selfgovernment, organizational order, goal-setting, subject-subject interactions, management tools. In the system of social communications, digital technologies and artificial intelligence are presented by the author as a new socio-digital reality that transforms the environment of interaction. The author’s review of the main stages and markers of the development of digitalization made it possible to update the list of positive aspects in social management, as well as problems caused by the digitalization process.