Achieving Learning Outcomes of Emergency Remote Learning to Sustain Higher Education during Crises: An Empirical Study of Malaysian Undergraduates

The sudden switch to emergency remote learning during the COVID-19 pandemic posed many challenges for learners, but it also provided the opportunity to research these challenges. This study empirically examines the relationships of the contextual challenges of emergency remote learning with future preference for e-learning, as well as moderating effects of learning outcomes on future preference for e-learning of undergraduates during the closure of Higher Education Institutions. Participants were drawn from two universities in Malaysia practising emergency remote learning during the survey period. Underpinned by the literature, the challenges of emergency remote learning and future preference for e-learning were operationalised into items reflective of each factor. In total, 352 valid responses were collected via a self-administered questionnaire hosted on Google Forms, and responses were analysed with Eviews statistical software. In this study, the significant challenges associated with future preference for e-learning, in descending order, were disadvantages (negative), learning outcomes, and advantages. Additionally, the interaction between learning outcomes and disadvantages has a positive relationship, reversing the original negative relationship of disadvantages with future preference for e-learning. Sustainability of higher education in times of crisis is critical. This study provides valuable insights concerning the importance of achieving learning outcomes in order to support sustainable higher education using emergency remote learning during similar future crises.