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This study examines the character of service platforms in terms of economic and organisational sociology. It is based on an ethnographic study and semi-structured interviews at a delivery platform in Germany. The article argues that ser-vice platforms can be conceived of as dualistic meta-organisations. At the centre of the company is a complete organisation with membership rights and obligations. Be-yond the centre of the organisation, there is a peripheral organisation which is a hybrid between organisation and market. This partial organisation only provides limited rights and duties to its members. These conditional labour relations in the digital economy can be seen as a modern-ized organisational match of precarious labour relations in the form of contingency work. Within this structure, em-ployees thus experience new forms of insecurity.
Nachtwey et al. (Fri,) studied this question.