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This article explores several aspects of digital transformation, including definition, enabling technologies, and strategies. It argues that firms seeking to maximize the impact of their digital transformation strategy should aim to build a Sustainable Business Model (SBM). In addition, it introduces the seven articles of the Special Issue. Overall, the article takes a systems approach that appreciates the dynamic complexity of digital transformation and suggests some directions for future research.
Evangelos Katsamakas (Tue,) studied this question.