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Industrial recommendation platforms are increasingly concerned with how to make recommendations that cause users to enjoy their long term experience on the platform. Reinforcement learning emerged naturally as an appealing approach for its promise in 1) combating feedback loop effect resulted from myopic system behaviors; and 2) sequential planning to optimize long term outcome. Scaling RL algorithms to production recommender systems serving billions of users and contents, however remain challenging. Sample inefficiency and instability of online RL hinder its widespread adoption in production. Offline RL enables usage of off-policy data and batch learning. It on the other hand faces significant challenges in learning due to the distribution shift.
Chen et al. (Tue,) studied this question.