Business Intelligence Systems for Innovative Development of Organizations

Today, it is believed that Business Intelligence (BI) systems have become a strategic tool for economic growth, determining the competitiveness of many organizations and their innovative development. A theory as well a practice show that BI systems are used mainly to: (a) develop modern strategies and business models; (b) creative sources of competitive advantage; (c) make fundamental transformations in organizations; and (d) integrate and develop the entire ecosystem. Unfortunately, the topic of components that determinate an innovative development of organizations based on BI is still a poorly understood issue. The study investigates a topic of BI and proposes a framework to provide BI-based innovative development of organizations. The framework contains four components: (a) digital strategy and support from top management; (b) BI infrastructure and tools; (c) information and knowledge repositories; and (d) organizational culture. The framework has been subjected to initial verification by conducting 150 direct interviews in small and medium enterprises among owners, top executives, and managers.