Towards a Human-Centred Framework for Smart Digital Immersion and Control for Cultural Heritage Applications

The emergence of technological innovations in disciplines such as Artificial Intelligence (AI) and the Internet of Things (IOT) has introduced opportunities to enhance the traditional user experience. The potential of these opportunities has yet to be fully explored particularly within the cultural heritage sector where immersive technologies can benefit both the user and the heritage site. A potentially unforgettable user experience can be offered in an immersive environment and these technologies can also be used to rebuild locations under threat to ensure they can be accessed in the future (Garlandini, 2021). The intention of this paper is to critically analyse the emergence of Industry 5.0 and the implementation of personalisation in a machine learning system. It is important to thoroughly evaluate the aspects of AI technologies and the IOT that can be used to support personalisation. An element of blockchain technology known as Non-Fungible Tokens (NFTs) which was developed in the recent past may have the potential to address ongoing challenges in digital curation and this research paper will provide an evaluation of this technology. It is crucial for all the technologies mentioned to work together to produce a system that aligns with the traditional human-centred philosophy and is inclusive to all participants.